📦 Shipping Policy
Last updated: 13-10-2025
This Shipping Policy explains how and when your orders are processed, shipped, and delivered by Mednami. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
- Orders are typically processed within 1–2 business days (excluding Sundays and public holidays).
- Orders placed after business hours will be processed the next working day.
2. Shipping Regions & Delivery Time
- We currently ship across India.
- Estimated delivery time: 3–7 business days, depending on your location.
- Remote, rural, or hilly regions may experience slightly longer delivery times.
3. Shipping Charges
- Free standard shipping on all orders above ₹499.
- For orders below ₹499, a standard shipping fee will be applied at checkout.
- Express or priority shipping options (if available) will be displayed during checkout.
4. Tracking & Order Updates
- Once your order is dispatched, you will receive an email/SMS with a tracking number.
- You can use the tracking details to follow your shipment through the courier’s tracking portal.
5. Shipping Delays & Issues
- While we strive to ensure timely delivery, delays may occur due to courier issues, weather conditions, strikes, or other unavoidable circumstances.
- If your order is significantly delayed or lost, please contact us with your order and tracking details. We will assist you in resolving the issue with the courier partner.
For further assistance regarding shipping, you can reach us at [support@mednami.com].
